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5

Very cordial, understanding, and HONEST. He was able to purchase the air control valve for UNDER "MSRP"...work was done the next day (due to the fact there was only ONE available within 1 day shipping distance)....he drove my car under normal temp and then again under freezing...(you know our MN winters, one day was 50 degrees, the evening was 25 degrees) to make sure everything was OK. Just the greastest! Thank you again!!!!!!!

5

I have been to several auto repair shops since buying my first car many years ago, no other shop compares to the knowledge and dedication of Lancer Service. I started going to Lancer for an oil change on my Audi and they quickly became the only shop I trust to do all my maintenance and repair- the mechanics and service writers knew more about my car than the dealer! The shop is immaculate and so is the service, I truly cannot say enough about how great Lancer Service is. Highly suggest everyone with a car or truck stops in, if even for a set of wiper blades! As soon as you walk in to Lancer it's obvious customer care is a top priority

4

These guys are great. Only auto service that I've never had an issue with!

5

I'm very particular about the service I receive on my car, and it's been great for me to find people at Lancer who are as concerned about my car as I am! They are more than willing to put as much effort as necesary into making sure that my car operates at it's best. They also invested a lot of time into answering my questions and addressing my concerns. In addition to all of this, I received follow-up calls to make sure I was satisfied with the work done on my car. The people at Lancer are extremely professional and very knowledgable. For the first time in a long time, I feel that I can leave my car at a garage without being concerned about whether or not I'll get good service. In this case, I got exceptional service. Thanks, Lancer!

5

I would give them six stars if that were possible! I have taken my vehicles to Lancer's for over 30 years and they have never disappointed me. They have my complete confidence and I value their advice. What I like the most is that even their most junior employee has many years experience, all of whom really care about serving their customers as they themselves would want to be served (knowing the owner's expectations, he wouldn't have it any other way). Most recent of many examples involved some very annoying rattles and squeaks that the dealership wasn't able (or interested) in locating and fixing. Understanding how important this was to me, the fellow in charge of my service (co-owner of shop) made it his mission to find and fix them. Not many service providers consistently achieve this level of excellence.

5

I have the upmost confidence in Lancer Service every time I bring in my 2004 Lincoln LS. Their staff is friendly, trustworthy, and extremely knowledgeable. Don't be afraid to ask the simplest of questions. They communicate and explain very well to the customer the services they've done, need to be done, and to be performed for the future. Also, their facility is always clean which tells me they care. I strongly suggest Lancer Service to anyone who has car trouble or is looking for a new place to service their vehicle.

5

The best thing about Lancer Service is that they go the extra mile -- in customer service, calling attention to issues before they become major problems, providing research on recalls, best products, etc. Their work is of excellent quality and staff are friendly and efficient. Lois St.Paul

5

Lancer is the best! As a former customer of Lancer's of more than 15 years, I was recently reminded how great they really are! Long story short, I recently relocated out of state. Upon arrival to my new city, I found what I hoped to be a trustworthy, dependable family owned shop. I brought my car in for a few routine maintenance visits with no problem. The problem arose when my check engine light came on. They were unable to properly diagnose the issue. Instead, they told me what the problem might be and gave me a choice between repairs varying in price from $800-$1000. I felt uneasy about the whole situation; something didnt seem right. I called Lancer in a panic and explained the situation in detail. One of the Lancer technicians talked me through it; he took the time to ask questions and provide expert feedback. In the end, with assistance and guidance from the Lancer team, an alternative diagnosis was uncovered and I was able to fix the problem for less than $100. What a reminder of how Lancer really is the best of the best! When it comes to service and expertise, they set the bar. I cant imagine the outcome of this situation if it had not been for the support of Lancer! THANK YOU!

5

Outstanding Service! Previously, I used to service my older vehicle myself and bring my newer vehicle to the dealer. Since I started using Lancer Auto this past year, Ive realized what a dis-service I was doing to myself - on both vehicles! They have proven to be far more effective than myself and the dealer in maintenance and repair issues. They have been extremely professional and helped me like no other auto mechanic ever has. Ive had a few issues on my vehicles that they have dealt with professionally, effectively, and in a very straight-forward manner that fixes my car the way it should be without unnecessary add-ons. I am very comfortable with, and clearly understand the required maintenance of my cars and that it is being done when needed, professionally, and at a fair price. I highly recommend Lancer Auto Service for their ability, integrity, straight-forward approach, clean facility, and the friendly, helpful staff that considers the best interest of the customer.

5

Excellent service and very competitive pricing. Professional and very thorough staff. There's no other place I would take my vehicles and recommend everybody i know that's looking for service to Lancer. Also one of the cleanest shops I've seen.