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5

I’ll recommend your services to others, hands down. Great experience. Finally, a Service Facility that promotes trust, customer relations, confidence and suburb real-time knowledge for the customer to make calculated logical decisions.

5

As I was leaving work on Monday, I discovered a major problem with my car. I was able to drive it to your shop, and arrived at 4:20 pm. Kevin and Greg assured me that they would take care of it, and Kevin offered assistance with another vehicle if I needed it. I received a call from Carl first thing Tuesday morning with an update, and the car was ready by the time I left work that day. When I first realized I had a problem, my only worry was how I was going to get to Lancer. I knew that once I got the car there, everything would be fine. You have taken excellent care of both my vehicles and me over the years, and I really appreciate that!

5

Great feedback sheet. Short, yet to the point.

5

Carl Thomas provided excellent service. He was timely with his updates, extremely knowledgeable about what needed to be done and a pleasure to work with. I’ve only taken my vehicle to Lancer twice, but both times I’ve received top-level service and quality work. I’ll definitely be back.

5

I am really glad that I took my car to your shop. Reviews on the Internet are correct, and I am fortunate to live close to your shop. I will definitely go back to your shop for additional services. I will tell people about my experience at your shop. Thank you.

5

I truely appreciate that Lancer was able to complete the unplanned/unscheduled work my car needed recently. I was never made to feel that I had been an inposition at all.

5

First time customer. I was very pleased with your after hours message about contacting Budget Towing. I was also pleased with not having to deal with the towing company..the bill was included with yours. (btw the guy at budget towing was great!). You guys let me know the estimate next day and the final bill was right on. I also like your evaluation of my truck and what work should be done. I will recommend your service to the gang here at MPCA offices.

5

If Lancer Auto service was incarnated into a kitten, I would feed it only the best foods, laugh at all its jokes, and most of all love it like a unicorn mother loves her offspring (a lot).

5

I never thought i would ever become a fan of an auto repair company. But, these guys do it right. I used to bring my car to the dealer, but the last few times I realized how commission based the dealerships are. they don't care about fixing your car they just care about making their numbers. The Lancer guys have a sense of pride in their work. You can tell they want to help you fix your car, even if the fix is a minor one. They're not going to gouge with extra work, because they know you'll be back to them after you've had them work on your car. And they know people like me will be writing a review on Google for people like you to read. They just get it.

5

I have worked with Lancer several times, always in crisis. They have always been incredibly kind and helpful. Spoke with a man named Carl who seems especially knowledgeable. I have only received one estimate on repair of my vehicle from them and, although higher than used to coming from rural IA, it was competitive with local service centers.

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