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5

We REALLY appreciate that every time we drop our cars off at night (with not advance notice) you always get them fixed the next day.

5

Great service yet again. I brought it in with two of my own concerns, one of which they agreed needed to be fixed and the other they confirmed is not an issue. They consistently do a thorough check to confirm when an issue actually needs to be resolved. I do not feel that they are trying to cheat me in any way, which is such a reassuring feeling. They are honest and great to work with. I will continue to go to Lancer for all my car needs and service.

5

I have had vary nice experiences at Lancer. Always friendly staff and vary accommodating. I like the attention to detail. They check things out while the vehicle is there and if more work is needed, they tell you about it and brake it down as to what is most necessary, and what can wait. They also include the cost with that. They will not do unnecessary work, nor do any work without approval. As they say, " you never get a second chance to make a first impression" needless to say, my first impression was a great one, and everyone since then. Thank you Lancer!

5

Excellent service as always. Thank you for being genuinely interested in your clients, it's rare nowadays to not feel ripped off in some way.

5

The service was top notch and the people were very friendly and easy to work with. Will definitely be going back to them for future auto service needs.

4

Great, honest service. I appreciate that they ranked the needed repairs by urgency so I can plan ahead and they understood that most people can't just drop ALL the money on whatever a mechanic says their car needs. They're not cheap but the work is quality and when there was an unexpected repair that HAD to be taken care of they did it for 5% over cost of the part, which they definitely didn't have to do. The timing wasn't the greatest--dropped the car off in the morning, didn't get any info until the afternoon, and didn't get my car back until the next day. Fortunately I was off work those two days for an out-of-town guest and they loaned me a car at no charge, but that would have been a gigantic pain if the stars hadn't aligned the way they did. Wait time is the downside to using a shop with a good reputation. Worth it.

5

Honest techs, Fair prices, and quality service! First time at Lancer's, and it is safe to say I will be a long-time customer!

5

This is the first time we had service done at Lancer. Very impressed with staff and the professionalism. Very knowledgable. Asked follow up questions to know more about vehicle history and made recommendations. Definitely will return.

5

Carl and crew did a thorough job at the quoted price. He also happily answered my follow-up questions. I'll be back again.

5

Very knowledgeable and helpful with the issue I was having with my car when even the dealership nor another shop could resolve the issue. I will be bringing my future business to Lancer's.