The staff at Lancer are great. I do as much of my own work as I can but whenever I need expertise or skill for something that is beyond me I don't hesitate to come in. They are always able to solve the problem, offer advice, explain how something actually works or just perform a complicated service task that I can't or don't want to do. I've been coming here for years and certainly plan to continue. They always stay on top of changing technology and have no trouble taking care of my 2010 Prius.