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5

I took my newly finance car into Lancer for a second opinion and Carl the owner did a fantastic job on helping me, since he is an ASE certified technician I trust him, Also thank you to Frank for getting me set up with an appointment and before having Carl take over, if you want a friendly fast service for your auto needs, this is the place to go to, Will be referring Lancer Auto to all my friends. Keep up the good work!

5

Word of mouth lead me to Carl for tuning my G8 After a couple modifications. He was very informative and extremely knowledgable And I will say this tune is the best all around improvement to date!! I will be back and spreading the word these guys are a top notch shop !!!

5

I took my newly finance car into Lancer for a second opinion and Carl the owner did a fantastic job on helping me, since he is an ASE certified technician I trust him, Also thank you to Frank for getting me set up with an appointment and before having Carl take over, if you want a friendly fast service for your auto needs, this is the place to go to, Will be referring Lancer Auto to all my friends. Keep up the good work!

5

Their pricing is not bargain basement, but it was also very reasonable for the type of operation they are running. This place turned my van around with a basic service in a few hours on short notice, spotted and fixed a potential issue a previous shop had left sloppy, and gave me honest recommendations/timelines for some possible future work, without ever being pushy, all with great communication throughout. Then followed up with a handwritten thank you note a week later, thanking me for my business. In reality I should have been the one thanking them, very quality service. Will definitely be using them for any work that comes up in the future.

5

Their pricing is not bargain basement, but it was also very reasonable for the type of operation they are running. This place turned my van around with a basic service in a few hours on short notice, spotted and fixed a potential issue a previous shop had left sloppy, and gave me honest recommendations/timelines for some possible future work, without ever being pushy, all with great communication throughout. Then followed up with a handwritten thank you note a week later, thanking me for my business. In reality I should have been the one thanking them, very quality service. Will definitely be using them for any work that comes up in the future.

5

Carl Thomas and Lancer have not only competence and high standards but they have great customer skills also. I have had cars I wanted to purchase brought to them for a very through inspection, and they were excellent. I recently had a different style than the seller of the car I was purchasing and Carl and his team absorbed some drama with grace.I trust their work, they are straight with information, and they do so with friendliness. They just put the new plates on my new to me used vehicle just as they are helpful. They definitely restore my faith in humanity.I highly recommend their shop.

5

In what was the biggest mistake I think I could possibly make, I accidently had my timing belt and water pump replaced after having it just done a few months ago (at a different place). Needless to say, this wasn't a cheap accident. Once I brought it to the attention of Lancer, I worked with Carl, the owner, to come up with a really good solution. In what was a very disheartening mistake, is now all good. As I said to Carl, I think he just restored my faith in humanity a bit today. These guys are nice and you can trust them.

5

iam a hard-working-blue collar guy - my money means a lot to me- that being said; my cars that i drive -to me are a matter of safety as well as transportation- i never feel like iam in an unsafe vehicle while my cars are under Lancers care . My partner Doug and i have both had our cars cared for Lancers since 20 yrs now - ( damn, its been that long ! ) anyhow - while they are not cheap - they do good work and they take really good care of their employees - and that means a lot to me too - cuz i dont want to give my money to someone who doesnt "share the wealth" with the people who do the work ! - you'll never find a better working crew - who care - and for the ladies and gay guys ; this garage has the finest men's "asses" you could

5

How good is Lancer Service? Let's just say I transported my car 10 hours to get it serviced by Carl (owner/operator) and his team. That alone should speak volumes to the quality work that they do when servicing your vehicle.For some context, I own a highly-modified street car that is designed specifically for performance. It is tuned with very tight specifications and getting it to run optimally requires deep knowledge, skills, thoroughness, precision and most of all, critical thinking when diagnosing (e.g., taking time and effort to really identify the root of a problem rather than jumping in and assuming something is wrong. Trust me, this happens often at other shops). In fact, I was leaking oil and thought for sure it was my oil pan. I had conviction that it was the problem and wanted them to change it out for me and replace with a new gasket, but because they had the discipline to be extra detail-oriented, they inspected the entire car and found that it was a simple oil pressure sensor. Saved me hundreds of dollars, turned it around real quickly (in the same day) and was in constant communication with me throughout the process. If peace of mind is your thing, you'd regret not giving Carl and his Lancer Service team the opportunity to show you.Don't even get me started on the customer service. Like none other I've ever been to, they treat each customer as an individual and really personalize the experience. I mean, what other shop gives you a 1:1 call to check up on your satisfaction and follows up with a personal handwritten letter mailed to your home?Overall, I highly recommend Lancer Service. In fact, I have more work to do on my car and traveling 700 miles to see them again. Whether it's a minor oil change or large engine performance work, hit them up with any of your vehicle service needs. You won't regret it!

5

I was in a pinch: starter went out, and I needed to get to work. Lancer was there to help! They even lent me a car so I could get to work on time. The staff are all kind and respectful, and I never felt like they were trying to sell me things I didn't need like most auto repair shops. Lancer is the real deal!

Thanks for the Kind works Jill! Thank you for the opportunity to service your vehicle, don't forget about us for oil changes and maintenance services as well.

- Lancer Service