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5

Exceptional service. I should have been bringing my car to yoo for years.

5

Appreciated the service received and plan to continue to utilize them for all my future needs.

5

Lancer did a great job repairing my car. They were done ahead of schedule and slightly below the estimated cost.

5

Best service in the Twin Cities!

4

Initial issues for the appointment were unable to be completed. As a result, I'll have to visit an Infinti dealer. (service bulletin for "service engine soon"; light for clock) Inquired about the engine cover (plastic cover underneath was possibly loose). No mention of it being checked. Upon driving about 25 miles, the tire inflation light remained on. It subsequently came off after about 35 total miles. Please advise on your hourly rate. It appears that over 38% of the bill was labor and it would be nice to have the hourly rate and time involved added. Normally I'm 100% satisfied except for the costs. This time, not so much.

4.5

Excellent customer service as always. You were able to get my vehicle in right away when I dropped it off and told me about the issue promptly in the morning. Only reason you didn't get 5 complete stars is the vehicle had a residual burnt oil smell the first few days which I believe now has almost gone away. Estimate was a bit shocking not that I can say it was high for service rendered as I haven't compared prices, just didn't realize a power steering pump replacement would be so expensive.

5

Great professional and personal service-as always. Thank you Lancer.

5

Service was outstanding. I will return for all future service on my vehicles.

5

Very thorough and informative. I’ve been bringing all my vehicles here for years- even if they’re winter beaters.

5

Always friendly, quick, professional, and stands behind their work!

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