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5

I could not be more grateful for Lancer's wonderful service on my Subaru Outback. I worked with Kevin and Karl and both were very helpful. Their team conducted a very thorough check of my car to find the issue I was experiencing and repair it appropriately. I love that they create a record for every customer with items that they will monitor during on-going check-ups and rate how crucial it is at the current time. I have never had an auto mechanic track the wear of my car in this manner. It feels like I have found a family doctor for my car. They are extremely thorough with their work and care about how my car is performing on all levels while not having me pay for a repair if it isn't necessary right now. I will be highly recommending Lancer Service Inc. to my friends in the area. It is great to have found a mechanical that I want to keep for the entire life of my car.

5

Loved my experience, will be back. They addressed all problems in a timely manner, nothing left unchecked. Honest, friendly and great customer service.

5

Always get better than expected service - with clear communication about what to expect for future appointments / car needs / costs as well as what needs to be done that day.

5

You guys are great! I called Friday morning and asked if I could get my car towed there- and you guys said yes. (I had called another shop earlier and they didn't have room). This took soo much stress off my plate since I didn't know where else to tow it to. Dory was so nice and professional! She was a huge help. So a big thank you, Dory! I got my car back on Monday (which is wayy sooner than I expected). You guys did a great job! Thank you so much! P.s. My AC finally works now. Yay!! Thank you guys so much for all that you do. We really appreciate it. Great customer service.

5

Lancer Auto has always done great work on my car. I typically go for major repairs and the more important overviews of the car (ex. 60,000 mile check-in). Sometimes it seems a little expensive, but it's worth it knowing that there are experienced, friendly, hard working people doing the work. Thanks so much for your years of work on my car and that of my entire family and numerous friends. All have had great experiences with your business!

5

Easy to make appointment. Seem very customer service oriented. Just had an oil change which is pretty basic so no major repair etc. to comment on. Will return because of the service and convenient location to my home and work.

5

Great!

5

Excellent service done on time and with all information provided, if needed, to aid those of us who are not mechanically inclined.

5

It was great taking my car to a place that explained everything so clearly to me. I brought my car in and got it back the same day with a clear understanding of the work that was completed and process to continue an overall general maintenance schedule. I appreciate their hard work and customer education.

5

Over the years, I have taken my cars to many different auto repair shops. Lancer is excellent at accurately diagnosing the problem and making the repairs quickly - its probably the most reliable shop that I have worked with. They are very friendly and easy to work with, and they are very clear about the work they recommend. They are very convenient, if you work in downtown St. Paul, as well. I would recommend them to everyone!