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5

I am so impressed with the service Lancer has provided on both occasions that I've brought my vehicle in for service. They were very accommodating on getting my van serviced as soon as possible and explained in detail what needed to be done before work was completed. I would highly recommend Lancer to anyone in need of vehicle maintenance or repair.

5

I live in Seattle and work in MSP. I first visited Lancer Service after buying a POS elsewhere and reading the awful reviews for another business named by two first names. I could tell when I was on the phone with the owner that these guys sounded legit. They looked over my POS thoroughly, gave me all the terrible news, and showed me pix of all the problems. They didn't do any work on it but recommended to get that thing back to the seller. That built trust. Later I brought my much nicer Xterra in after buying that used, 100k miles. They gave that a great look too and recommended about $1000 worth of work, including a battery, serpentine belt, water pump, etc. Again, they showed me the actual problems if I wanted to see them, and I could. I did most of the recommended work and they stayed right on the estimated price. I came back for more work after my battery died (my fault for leaving the car outside over the winter w/o starting it) and they took care of me immediately, since I had to get to the airport. They replaced the battery discounted the work greatly even though it was my fault. I always see the same guys there; the owner, his son, and the other dudes. There is low turnover, its a clean shop, free wireless for me to do this review. I HIGHLY recommend this shop. Knowledgeable, fair, professional, classy.

5

A drive shaft fell off a trailer and blew out a tire right on the on ramp for 52 S. traffic was ridiculously close! Called up Lancer and Jim (the owner) was there in 10 minutes! It was awesome service, didnt try to push anything extra on me. Just gave me my options and I was off. Would definitely recommend to anyone and everyone!

5

Carl & everyone was just fantastic!! They treated me well and were extremely helpful from helping me get a tow truck to a car rental (albeit a minivan…) When a person has serious car trouble, it is very nerve-wracking, and everyone at Lancer made it seem like less of a problem than it really was. They are even helping me watch my car going forward so that if I need further work under warranty, I have an accurate record to help plead my case with the manufacturer. This is over and above what I’ve ever witnessed or expected of any mechanic. Thanks a ton to everyone!!!

5

The staff at Lancer treats me with respect and dignity, and goes out of their way to make my visits as pain-free as possible. Knowing nothing about cars, I cannot stress how much it means to have a service center I can trust to take care of me, no matter what the problem. These guys are the best, and after your first visit you'll see why.

5

excellent service. Thoughtful crew….

5

I am very happy with the service I have received at Lancer. I mostly appreciate the respect and courtesy with which I am treated. I will continue to bring my car in for TLC until its final days, thank you for the trust and confidence I have gained in your service. :)

5

Thank you for the best customer service that previously anywhere else we have yet to experience. Plus the truck is now in tip top condition. Lancer is the best!

5

Your work was timely and for a good price. I am very satisfied and would not hesitate to return.

5

We’re grateful Jim came early Monday morning to tow the Jetta in. Above and beyond expectations. Service was great.