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Initial issues for the appointment were unable to be completed. As a result, I'll have to visit an Infinti dealer. (service bulletin for "service engine soon"; light for clock) Inquired about the engine cover (plastic cover underneath was possibly loose). No mention of it being checked. Upon driving about 25 miles, the tire inflation light remained on. It subsequently came off after about 35 total miles. Please advise on your hourly rate. It appears that over 38% of the bill was labor and it would be nice to have the hourly rate and time involved added. Normally I'm 100% satisfied except for the costs. This time, not so much.

4 Lancer Service Auto Care 12/8/2018

Excellent customer service as always. You were able to get my vehicle in right away when I dropped it off and told me about the issue promptly in the morning. Only reason you didn't get 5 complete stars is the vehicle had a residual burnt oil smell the first few days which I believe now has almost gone away. Estimate was a bit shocking not that I can say it was high for service rendered as I haven't compared prices, just didn't realize a power steering pump replacement would be so expensive.

4.5 Lancer Service Auto Care 12/5/2018

Great professional and personal service-as always. Thank you Lancer.

5 Lancer Service Auto Care 11/29/2018

Service was outstanding. I will return for all future service on my vehicles.

5 Lancer Service Auto Care 11/26/2018

Very thorough and informative. I’ve been bringing all my vehicles here for years- even if they’re winter beaters.

5 Lancer Service Auto Care 11/21/2018

Always friendly, quick, professional, and stands behind their work!

5 Lancer Service Auto Care 11/16/2018

Once again Lancer has kept my rides on the road! Thank you for your excellent service and advice. Lancer has always been a friendly stop and excellent service provider to me for over twenty years.

5 Lancer Service Auto Care 11/15/2018

Always excellent.

5 Lancer Service Auto Care 11/14/2018

It may seem simple, but I when got a flat tire, you guys took care of it very quickly and treated it with kind of importance you give to complex mechanical problems! Got me back on the road fast. Thanks very much, Don

5 Lancer Service Auto Care 11/14/2018

Fantastic service and never a surprise. Carl and his team have an obvious passion to deliver what they promised and then some. World Class service each and every time I need my vehicles serviced.

5 Lancer Service Auto Care 11/12/2018
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