As always simply fantastic service as I have come to expect.
I have been going to Lancer service ever since moving to St. Paul in 2016. They service both my work vehicles and my personal vehicle. I chose to use Lancer Service because they were close to my office and I could drop off a vehicle and walk to work. I stay with Lancer service because of the quality of work and customer service. At one point, I discovered I had a wheel bearing going out which required parts not in stock at the shop. They were able to track down the needed parts and have them brought to the shop without incurring additional fees in order for me to be able to pick up my vehicle early enough so I could pick up my kids (Which was important to me that particular day). I was overwhelmed by the gesture which I typically don't expect from big-city businesses. It was just like my hometown shop, where customer service really matters. I highly recommend this outfit!
Personable, friendly and courteous service from both front desk people. The heat in my car works again, thank goodness. Job was done on time and for the price quoted. I won't hesitate to return!
Like how the whole repair process is done from start to finish.
Great service, love the accommodations!
If you are looking for a great place for auto care, I highly recommend Lancer. They are honest, friendly, and pay attention to detail. The drop off and pick up is always smooth and their customer service is great.
Excellent service, as always. Tucker loved playing with Tito!
Lancer Service always deliver. I needed one of our vans brake job done and it was a Friday, their not open on the weekends and we needed it done for transport Monday morning. They didn't promise me that they would get it done but said they would do their best. They gave me a few alternatives if they couldn't get parts in time to get it done. But they called later that evening to let me know they got it done!!! So thankful for the honesty and being able to deliver. Thanks Lancer
Aaron was great, attentive and patient. The service was quick and as expected. Great location as I could walk over there.
You guys were great - as always. We were able to get in quickly and the job was done very professionally. And so far so good - everything seems to be running just fine. We do think you guys should keep an eye on Carl though - he always bears watching. Sincerely, Harold & Karen