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5

Very communicative and thorough. We really appreciated getting all the detail as part of the estimate sent via text. We had this particular, surprise problem right before we head out on a long road trip. We are now leaving with additional confidence that our car is operating well. I have been coming to the shop for a long time and I always feel like the staff has my best interests in mind.

5

I ALWAYS feel confident bringing my cars to Lancer. I can depend on getting the correct assessment and work completed correctly. Wouldn't take my cars anywhere else. Aaron --- is like a walking Automobile Encylcopedia Britannica. He's very patient with all my questions, comments and explains in depth. I am amazed that I actually understand the information ---- thanks to his ability to communicate so well.

5

I utilized the early bird service by dropping my car off the night before, and it was all done the next day! Lancer was prompt, honest and straightforward with updates on what was happening with my car. My car runs great! My family has been going to Lancer for years, and we will continue to do so for many to come!

5

Great service as always and answered all my random questions.

5

Outstanding

5

Their work on my vehicle has been through and well-done. The staff are very knowledge and able to explain things to me that I can understand.

5

Thank you for the great service for my Equinox. It drives like a charm now!

5

Excellent service as usual and the new system actually improves the excellent communication and follow up. 20 years and 14 cars serviced for our family with outstanding results.

5

As always, on time and on budget

5

Carl did a great job in estimating our cost for the truck repair. Once we said ok then he got the part needed in and installed quickly. We will definitely be back for future needs.