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5

friendly staff. The shop came highly recommended, so I was comfortable going there. Thought my repair price was reasonable.

5

Thank you for your excellent and timely service.

5

My car was seen in a timely manner. Brought it in the morning and was able to have it before they closed shop. People that spoke to me was very polite and had wonderful customer service.

5

Lancer techs spotted unusual tread wear on the tires I provided to mount. Aaron worked to set expectations and an appropriate plan of action for replacement. The waiting area was more accommodating and clean than the last dentist office I was at.

5

Thanks for your awesome services through out the years! I will continue to bring my vehicles to you! Carl, Arron, and the rest of the team have always been professional and kind. I appreciate your patience while answering my l questions questions. I have never had to bring a vehicle back for a failed repair. I have total confidence in you taking care of my vehicle's repairs and service needs in a prompt and fair manner. Jeff

5

Always Cadillac service, and I don’t drive a Cadillac!!!

5

Oil change and inspection. Knowledgeable about my car. Heads up for anything needing watching. Car retuned clean .

5

I trust the care of my car to Lancer, a friendly, family-run business. They identify and monitor "watch" items, and make sure I'm aware of whether an item needs attention now, or can wait. This helps me manage maintenance expenses appropriately . They're also very experienced with quirks of different makes and models, which helps me know whether to worry about a noise or a leak, or not; and they share their knowledge in a non-intimidating way. I appreciate that they work with me to manage the maintenance of my car, and take time to explain and educate. I also feel like they treat me fairly, and that I don't necessarily get "the female price". Plus, they had a well-mannered mascot dog in their shop, at least they did yesterday, and who doesn't love that?

5

I live in Northern MN and my car broke just as I pulled off of I35 in St. Paul and THANKFULLY I was just a block from Lancer Service! They diagnosed my car's issue and sent videos and photos of the problems (I sent the videos to our regular mechanic and he felt that Lancer's diagnosis and pricing was accurate). Lancer's communication was very prompt and complete! They made sure that my car was done in time for my family member to drive it up North which saved me 4 hour trip. I would 100% return to Lancer for service!

5

Always love the exceptional service here! Really like the new feature of texting with the shop during the work day for notifications about work progress. Thanks for all the attention to detail and great customer service!